The Invoice That Chased an Already-Paid Customer
Harassing clients who have already paid an invoice is bad business on every level ...more
Thoughts on what we do and why we do it
September 10, 2026•1 min read
Financing in today's messy world
The BDC is always an option. We are developing deeper relations with them as we speak... ...more
Thoughts on what we do and why we do it
September 08, 2026•1 min read
The Prospect Two Reps Called the Same Week
Who does it belong to and how do we explain to the client that we had a software problem? ...more
Thoughts on what we do and why we do it
September 08, 2026•1 min read
The Deals That Went Quiet When He Quit
What happens when top employees leave and no one knows what to do? ...more
Thoughts on what we do and why we do it
September 04, 2026•1 min read
The Fix That Kept Getting Pushed to 'After the Busy Season'
How many times can you snooze a reminder? A whole lot, it seems... ...more
Thoughts on what we do and why we do it
September 03, 2026•1 min read
The Deal That Was 'Closed' for Three Months
... and never actually win. ...more
Thoughts on what we do and why we do it
September 02, 2026•1 min read
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