The “Next Steps” Field That Wasn’t Lying — Just Guessing
Steve MitchellPublished on: 05/10/2026
How many times have you seen the "next steps field" in your CRM have the same old same old "Follow up" that isn't being followed up?
Steve Mitchell
The Rush Fee That Depended on Who Answered the Phone
Steve MitchellPublished on: 02/10/2026
Fees that depend on just who answers the phone... not good.
The Manager Who Never Said Anything
Steve MitchellPublished on: 01/10/2026
Ever have a manager who set goals for you and the team but didn't talk about them?
The “Next Steps” Field That Wasn’t Lying — Just Guessing
Steve MitchellPublished on: 30/09/2026
Follow up follow up follow up - but no actual follow up. Seen that before?
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