The Month-End Report That Took Four Days to Build
Asked a controller how long it took to close out the month and get real numbers in front of the owner. Four days, she said, like it was obviously normal. Export from the accounting system, export from the CRM, export from a separate job-costing spreadsheet, then manually reconcile all three by hand because none of them agreed with each other automatically.
By the time the report landed on the owner's desk, it was describing a month that had already ended two weeks earlier. Useful for history. Not much use for actually steering anything.
This is Leak #2's quiet tax — not a dramatic system failure, just hours and hours of stitching every single month, forever, because nobody ever built the systems to talk to each other in the first place.
How many days after month-end do you actually see numbers you trust — and what would change if it were two days instead of ten.
