The Notification Everyone Muted
Steve MitchellPublished on: 23/10/2026
Too many notifications end up being a giant mass of non-action.
Steve Mitchell
The Exit Interview Nobody Did
Steve MitchellPublished on: 21/10/2026
A good exit interview gives you insight that could have been lost forever.
Two Answers on a Return
Steve MitchellPublished on: 20/10/2026
And where is this refund or credit decision made? Is it in your standard operating procedures?
The Merge That Erased the Trail
Steve MitchellPublished on: 18/10/2026
Does a merge in a CRM always work, or are trails lost?
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